Pointsoft On-line CRM

Pointsoft CRM (Customer Relationship Management) helps you build and maintain customer relationships. Find out who your best customers are, what they are buying, when they are buying, and reward their loyalty with effective promotions.

Pointsoft CRM helps you invest your marketing efforts and funds in the right customers at the right time - putting big smiles on you and your customers!

Pointsoft CRM Other .com loyalty programs

Fully integrated into POS Run separately from POS

Accessible from any POS station Accessible only from one single station

Lets you own and control your own data Share your transaction and membership data with third parties / competitors

Features highlight:

	Internet-based membership system (available also on Smartcards)
	Centralized SQL database
	Integrated into front-end POS - accessible from any station
	Typical processing time less than 0.5 second
	Empower employees with instant and valuable customer information
	On-line reward point accumulation
	Automatic discount based on pre-defined member classes

Know your customers and their buying habits

Flexible targeting tools: search by any combination of total purchase within any period, frequency of purchase, age, gender, birthday, geographical location, etc.

Produce mailing labels, email list, or send as SMS to cell phones

Sales Mix Reports by age and gender groups

Lapsed Customer Report to recover lost customers

Screen shot: Swipe membership card on POS -> system retrieves customer information from centralized data server (typically in less than 1 second) -> display customer information on POS screen (customer name, birthday, special date, last purchase date, accumulated reward points, etc.)